TERMS & CONDITIONS

Last Updated: June 2026

Welcome to the website of Captains Social Foundation ("Foundation", "we", "our", or "us"). By accessing or using our website, services, programs, campaigns, volunteer opportunities, donation facilities, and related platforms, you agree to comply with and be bound by these Terms & Conditions.

1. About Us

Captains Social Foundation is a youth-led non-profit organization dedicated to promoting volunteerism, youth leadership, community engagement, and sustainable development initiatives.

2. Acceptance of Terms

By accessing this website, you acknowledge that you have read, understood, and agree to these Terms & Conditions and all applicable laws and regulations.

3. Use of Website

You agree to:

  • Use the website for lawful purposes only.
  • Provide accurate and complete information when registering, volunteering, donating, or contacting us.
  • Not engage in any activity that may harm, disrupt, or interfere with the website's functionality.
  • Not attempt unauthorized access to any part of the website or its systems.

4. Donations

Donations made through our website are voluntary contributions intended to support the Foundation's charitable programs and activities. The Foundation reserves the right to use donated funds where they are most needed unless the donation is specifically designated for a particular campaign or project.

5. Volunteer Participation

Participation in volunteer programs is subject to eligibility requirements and program guidelines. The Foundation reserves the right to accept, reject, suspend, or terminate volunteer participation if conduct is deemed inappropriate or contrary to organizational values.

6. Intellectual Property

All website content, including text, logos, graphics, photographs, reports, videos, and publications, is the property of Captains Social Foundation unless otherwise stated. No content may be reproduced, distributed, or used without prior written permission.

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of such websites.

8. Limitation of Liability

Captains Social Foundation shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website.

9. Changes to Terms

We reserve the right to update these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

11. Contact Information

Email: [email protected]. For any questions regarding these Terms & Conditions, please contact us using the above email address.

PRIVACY POLICY

Last Updated: June 2026

Captains Social Foundation respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Donation details
  • Volunteer application information
  • Event registration information
  • Communication preferences
  • Website usage information

2. How We Use Information

We use collected information to:

  • Process donations
  • Manage volunteer registrations
  • Conduct programs and events
  • Respond to inquiries
  • Send updates and newsletters
  • Improve our services and website
  • Comply with legal obligations

3. Donation and Payment Information

Payments made through our website are processed through secure third-party payment gateways. Captains Social Foundation does not store sensitive payment card information on its servers.

4. Information Sharing

We do not sell, rent, or trade personal information. Information may be shared only:

  • With service providers assisting our operations
  • When required by law
  • To protect the rights and safety of the Foundation and its stakeholders

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

6. Cookies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. Users may disable cookies through browser settings.

7. Your Rights

You may:

  • Request access to your information
  • Request correction of inaccurate information
  • Request removal from our mailing lists
  • Request deletion of information where legally permissible

8. Children's Privacy

We do not knowingly collect personal information from children without appropriate consent where required.

9. Changes to Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page.

10. Contact

For privacy-related concerns: Email: [email protected].

REFUND POLICY

Last Updated: June 2026

Captains Social Foundation is committed to transparency and accountability in the use of funds received through donations and payments.

1. Donations

All donations made to Captains Social Foundation are generally considered voluntary and non-refundable. However, refund requests may be considered under the following circumstances:

  • Duplicate transaction
  • Incorrect donation amount due to technical error
  • Unauthorized transaction reported by the donor

2. Refund Request Timeline

Refund requests must be submitted within 7 days of the transaction date.

3. Refund Process

To request a refund, donors must provide:

  • Full Name
  • Transaction ID
  • Date of Transaction
  • Amount Paid
  • Reason for Refund Request

Requests should be emailed to: [email protected]

4. Refund Approval

Refund requests will be reviewed on a case-by-case basis. If approved, the refund will be processed to the original payment method within 7–15 business days, subject to banking and payment gateway timelines.

5. Final Decision

Captains Social Foundation reserves the right to approve or reject refund requests based on the circumstances of each case.

CANCELLATION POLICY

Last Updated: June 2026

This Cancellation Policy applies to registrations, event participation, training programs, workshops, campaigns, and other activities organized by Captains Social Foundation.

1. Event Registrations

Participants may request cancellation of event registrations by contacting us prior to the event date.

2. Volunteer Registrations

Volunteer applications and registrations may be withdrawn at any time by informing the Foundation.

3. Foundation-Initiated Cancellations

Captains Social Foundation reserves the right to cancel, postpone, reschedule, or modify any event, program, workshop, campaign, or activity due to:

  • Unforeseen circumstances
  • Insufficient participation
  • Safety concerns
  • Natural disasters
  • Government restrictions
  • Operational requirements

Where a paid registration fee has been collected and an event is cancelled by the Foundation, eligible participants may receive a refund in accordance with the Refund Policy.

5. Contact Information

For cancellation requests, please contact: Email: [email protected].